Frequently Asked Questions
Questions About Moving
How Can I Apply For An Apartment?
+The application process usually involves completing an online or paper application, providing necessary documentation (proof of income, identification), and paying an application fee.
Are Pets Allowed?
+Yes, pets are allowed under certain conditions.
What Utilities Are Included In The Rent?
+Utilities such as water and heat are included. Electricity is separately metered.
Is Parking Available?
+Yes, parking is available for residents at an additional cost.
What Is Your Screening Process?
+Our tenant screening process includes comprehensive background checks, credit history analysis, verification of rental history, and confirmation of income or employment.
How Do I Renew My Lease?
+The required notice period for vacating your unit is specified in your lease agreement and is in accordance with provincial regulations. Please provide written notice within the required timeframe.
Questions About Property
How Do I Schedule A Viewing?
+You can schedule a viewing by contacting our leasing office via phone or email.
What Is The Minimum Lease Term?
+The minimum lease term is typically 12 months.
Are The Buildings Accessible?
+Yes, our buildings are designed to be accessible.
How Do I Know Which Units Are Currently Available?
+You can check availability on our website or contact our leasing office.
How Do I Submit A Maintenance Request For My Unit?
+Non-emergency maintenance requests can typically be submitted through our online tenant portal or by contacting our office during business hours.
How Do You Handle Evictions?
+In unfortunate situations requiring eviction, we handle the legal process in compliance with all relevant regulations.